Use Value Stream Mapping to Improve Your Service Delivery Impacted by COVID-19
- Blaine Bey
- Dec 25, 2020
- 1 min read
Updated: Dec 25, 2020
Our service delivery processes have been impacted by COVID-19. Mark Lines and Scott Ambler introduced me Value Stream Mapping in their Disciplined Agile (DA) book Choose Your WoW! A summary of this strategic tool can be found at https://tinyurl.com/yaecd223




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